TERMS & CONDITIONS

Privacy Policy

Accepting this privacy policy allows www.ghanshyamjewellers.com to collect and store information provided on our website or mobile applications.

Ghanshyam Jewellers is committed to protecting your privacy and handling your personal data responsibly. By using our website, you consent to the collection and use of your information as described below.

  • To contact you regarding services, updates, and orders.
  • To monitor and improve our website experience.
  • To analyze visitor statistics and locations.
  • To inform you about offers and promotions.
  • You may unsubscribe from emails anytime.

We may use trusted third-party service providers for delivery, analytics, and marketing. They are not permitted to misuse your data.

Personal information may be shared only if required by law or legal authorities. You may opt-out anytime by emailing ghanshyamdumbharejewellers@gmail.com.

Ghanshyam Jewellers reserves the right to update this policy at any time.

Return & Refund Policy

This policy is valid for 14 days from the date of delivery.

  • 100% refund of actual paid amount.
  • Refund processed within 10 working days.
  • Product must be unused with invoice & certificate.
  • Customized or engraved items not eligible.

Exchange Policy

Contact us via email or phone to initiate exchange.

  • Gold/Diamond/Platinum – 100% value within 14 days
  • Solitaire – 90% value after 14 days
  • Bullion – Not eligible
  • Taxes & making charges non-refundable

Shipping Policy

  • Free shipping across India
  • Fully insured shipments
  • Tamper-proof packaging
  • Tracking number provided
  • Report issues within 72 hours